
A recent Air India Express flight from Kolkata to Agartala on 4 July 2025 left passengers alarmed and confused after a takeoff was suddenly aborted due to a brake sensor issue.
According to a passenger’s firsthand account, the captain announced that one of the brake sensors was reading an unusually high temperature of 230°C, while the others read a normal 40°C. He reassured passengers it was a minor problem that would be fixed in 25 minutes.
Instead, passengers were stuck in the aircraft for nearly two hours with limited information. As panic began to set in, many asked to deboard, but were repeatedly told that the issue was minor.
The lack of transparency from the crew did little to reassure the passengers. Being trapped inside a grounded aircraft with a potentially faulty brake system is far from a minor inconvenience.
The mystery only deepened when passengers noticed strange details about the aircraft and crew. The plane lacked standard Air India Express branding and was completely painted red, which is not typical for the airline’s fleet.
Adding to the confusion, some cabin crew members were seen wearing ID cards that said “Indo Thai” instead of Air India Express.
This raises serious concerns about fleet transparency, subcontracted operations, and whether passengers are being informed about the true nature of the aircraft and crew operating their flight.
Is Air India Express leasing aircraft from lesser-known operators without informing flyers? Are safety standards being compromised in the process?
At the very least, passengers deserve clear answers and better communication when they are made to sit through nearly two hours of unexplained delays.
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