Ryanair Slammed: No Refund to Hero Stabbed 7 Times

Stephen Crean, a 61-year-old Nottingham Forest supporter, became a hero after being stabbed seven times while protecting passengers during a mass stabbing on an LNER train near Huntingdon, Cambridgeshire, on November 1, 2025. His brave actions saved families and earned widespread praise.

Heroic Act on the Train

Crean confronted a knife-wielding attacker to protect fellow passengers, allowing families to lock themselves in safe areas. He suffered stab wounds to his hand, back, and head, which will require further medical treatment and plastic surgery.

Ryanair Denies Refund

Crean had planned to fly to Austria for a Nottingham Forest Europa League match but could not travel due to his injuries. When he requested a refund from Ryanair, the airline refused, citing its non-refundable fare policy. Ryanair noted that passengers are advised to purchase travel insurance.

Public Outcry and Support

The decision sparked criticism across the UK, especially from football fans and Nottingham Forest supporters. Many called Ryanair’s response cold and lacking humanity, emphasizing that Crean’s bravery deserved compassion rather than strict corporate rules.

Fundraising and Club Support

A JustGiving fundraiser quickly raised over £58,000 for Crean’s recovery. Nottingham Forest Football Club contributed £10,000, offered him a free season ticket, and invited him to travel with the team on their private jet once he recovers.

Bravery Celebrated

While Ryanair maintains its refund policy, public sentiment overwhelmingly supports Crean. His courage during the attack has made him a symbol of selflessness and heroism in the eyes of fans and the wider community.