EB-2 Lockbox Error Derails Valid Green Card Case

An EB-2 applicant faced an unfair rejection of their I-485 and I-765 applications due to a lockbox processing error. Their priority date was earlier than the Rest of World cutoff in April 2024, not July, but the forms were still rejected.

Filing Based on October Visa Bulletin

The applicant filed both I-140 and I-485 in late October, relying on the Dates of Filing from the October Visa Bulletin. This was a valid concurrent filing that followed standard USCIS guidance for EB-2 applicants.

Cross-Charge Ignored by Lockbox Staff

They used cross-chargeability through their wife’s country, while the applicant was born in India. However, the lockbox contractors in Tempe, Arizona overlooked the cross-charge and reviewed the case under the applicant’s country of birth instead.

Rejections Caused by Lack of Training

This mistake led to the rejection of both I-485 and I-765 forms. Several others also shared similar experiences, pointing out that many lockbox contractors lack proper training in concepts like cross-chargeability.

Experts Recommend Clear Cover Letters

One immigration expert advised adding a detailed cover letter to confirm that the filing date is current. Without this, contractors often misunderstand eligibility and reject valid applications, creating unnecessary delays.

Applicants Forced to Refile

Some applicants said they had to hire lawyers and refile their entire case to get accepted. The lack of trained staff has caused repeated errors, forcing applicants to spend extra time and money on the same process.

Need for Better Lockbox Training

Unless USCIS improves contractor training, such mistakes will persist. Applicants will continue facing rejections and delays for reasons unrelated to their eligibility or documentation.