An H-1B applicant has run into a severe problem with the visa scheduling website. The system refuses to retrieve their DS-160 form and shows a wrong surname and year of birth error, blocking the next steps.
Error after fee payment
The issue began after they submitted personal details and paid the 205 dollar appointment fee. The system now stops them from completing the appointment information.
Why DS-160 access matters
A valid and accessible DS-160 is required for visa scheduling. Without it, applicants cannot book or attend an interview.
Suggested fix from experts
Experts advised closing the current application on the scheduling portal and creating a new one. Since no interview was booked, restarting does not count as a lost attempt.
Avoiding VAC issues
Starting fresh prevents trouble at the Visa Application Center for an expired or incomplete DS-160. It clears the path for a clean appointment submission.
Financial setback for the applicant
The drawback is the loss of the previous 205 dollar payment. The applicant must pay again because the old DS-160 cannot be retrieved.
A common but frustrating glitch
This glitch adds unnecessary stress and cost for the applicant. Many users face similar problems due to the complicated DS-160 retrieval process.
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