SonyLIV is already having a hard time in the OTT market nowadays and people are not very satisfied with its performance recently. The last thing the platform should do to attract more audiences is to mislead them.
People on social media have complained how SonyLIV has listed more languages as available than there really are for some contents.
A user has posted photos on X about how he tried to watch the film ‘Sisu’ as SonyLIV claimed there was English audio available for the movie. But it turns out there was only a Hindi audio and it was badly dubbed.
Transparency and honesty has to be the first priority of OTT platforms and they should know that they cannot profit much in the long run if they continue to do such shady work to attract more audiences. It will only endanger the reputation and goodwill of the platform.
SonyLIV’s content is gradually being shifted to other platforms. Now, the platform’s focus should be to stream the available contents with honesty and more effort towards customer service. Otherwise it will be very difficult for the platform to survive.
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