Many middle-class families in India rely on food delivery apps to manage their meals. For those who cannot cook, cannot afford a cook, or prefer not to eat out regularly, ordering food online has become a convenient and common choice.
Apart from regular users, there are also many who order occasionally from apps like Swiggy, Zomato, and Magicpin. The promise is ease and comfort, but recent discussions online suggest customers are feeling cheated by the inflated prices on these platforms.
One user shared on social media that he paid Rs. 1473 for an order through Swiggy. The same food, bought directly from the same outlet just 2 km away, cost only Rs. 810. The difference shocked many and sparked debate.
The price gap is so high that delivery workers themselves feel exploited, as they are paid very little despite rising charges. Customers are questioning where the extra money goes, with many blaming it on the profits pocketed by the companies running these apps.
While customers understand paying for service and convenience, such extreme price differences raise concerns about fairness. The growing criticism highlights a bigger issue: whether delivery platforms are becoming too expensive for the very people who depend on them most.
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