A frequent flyer recently expressed dissatisfaction with United Airlines, highlighting multiple encounters with impolite and unhelpful staff. The passenger shared their experiences on a public platform, comparing United unfavourably to other airlines they had travelled with.
Staff Allegedly Showed Repeated Rudeness
Despite being a polite and low-maintenance traveller, the flyer claimed that United’s staff consistently behaved rudely. They found the airline’s service to be negative across various touchpoints, unlike other carriers.
Poor Handling of Lost Luggage
In one case, the passenger’s bags did not arrive. When they approached the counter, the agent stated that the system was down and directed them to call customer service, without offering any further help.
Check-In Experience Was Frustrating
During another trip, the flyer reached check-in 43 minutes before departure. The kiosk refused bag drop, and the staff initially insisted on rebooking. Minutes later, the bag was checked in reluctantly, and the flight departed late with the luggage onboard.
Onboard Service Fell Short
The onboard experience was no better. According to the passenger, flight attendants scolded travellers over broken seats and were rough while handling service carts and trash. A pilot also made dismissive remarks during a delay.
A Few Good Staff, But Many Disappointed
While some airline staff were polite, the majority came across as frustrated and unfriendly. The overall tone of the passenger’s experience pointed to a deeper issue with United’s customer service approach.
బావా... చీర చొక్కా విడిపోవాలి.. పెద్దిలో ఐటెం సాంగ్... వ్రాయడానికి 50 రోజులు పట్టిందని అనంత శ్రీరాం చెప్పడం చాలా…
విశాఖ, విజయనగరం, శ్రీకాకుళం మధ్యన భోగాపురం వద్ద అల్లూరి సీతారామరాజు అంతర్జాతీయ విమానాశ్రయం నిర్మాణ పనులు జూన్ నెలాఖరుకి ముగుస్తాయి.…
