OTT platforms like Jio Cinema and Hotstar have recently faced issues where paid subscribers are getting logged out repeatedly. Many users complained that they were constantly kicked out of the app, which badly affected their viewing experience.
Viewers expressed their frustration on social media, demanding answers from these platforms. Despite paying hefty fees, they have to deal with these annoying interruptions. This has caused many to question the service quality they are getting.
Earlier, viewers were already unhappy about the number of ads on paid OTT subscriptions. On top of that, many platforms require additional purchases to watch exclusive content, which adds to the frustration.
As the OTT industry grows rapidly in India, many big companies are using these platforms for marketing and advertising. This affects the viewing experience. Problems like automatic logging out make things worse for the audience.
People want to relax after a busy day by watching their favourite movies or series. But these constant disruptions spoil their time. OTT platform owners must address these issues and offer smooth, uninterrupted services to their subscribers.
