A passenger shared a frustrating experience with a delayed SpiceJet flight from Mumbai to Kolkata on 12 November at 7:10 p.m. You can sense the irritation as the traveller describes how the delay kept shifting without clear updates from the airline.
Delay updates kept changing
The first delay notice came at 2:30 p.m., pushing departure to 10:00 p.m. When the passenger checked again around 7:00 p.m., the timing had shifted to 10:45 p.m., then again to 11:10 p.m. No official communication followed these changes.
Boarding delayed without clarity
Boarding saw another delay at 11:15 p.m. Staff told the passenger that the aircraft was still being deplaned. The lack of clear explanation added to the frustration and raised concerns about basic communication standards.
Disappointment with communication
The traveller stressed that the issue was not the delay alone. You expect timely updates during disruptions, yet the airline failed to share even basic information. This left passengers waiting without clarity.
Reflects larger industry concern
This incident mirrors a wider issue of inconsistent communication and operational lapses across airlines. You often see passengers facing similar problems, which shows the need for more reliable updates and better handling of delays.
