Jio Hotstar is facing a lot of complaints regarding its sloppy sports streaming and fans are not very happy with the platform. But apart from that, there have been multiple instances of glitches as well.
Users have taken it to social media to question and complain about it. People even with a premium subscription have faced this issue.
Whenever they try to play some content it seems they are headed straight to some other page saying an error has occurred. And the customer service has not been available for a long time too.
Every time I try to play content it appears I tried to chat and call waited for hours there were no issues resolved and have taken premium subscription #JioHotstar @JioCinema @JioHotstar @JioHotstar pic.twitter.com/eonfjMQkto
— Dr. Nikhil Anand (@shawrinik) February 24, 2025
Another user has said whenever he tries to watch the new show ‘The Secret Of The Shiledars’ Hotstar does not let it play. The series paused and you can go forward and backward, but cannot play it.
@DisneyPlus @JioHotstar It seems you do not want people to see this series. I have been trying to see this series since past 3-4 days and and it simply doesn’t play!!!
Why are you guys against #MarathaHistory?? pic.twitter.com/Vu1e8YSY3e
— Sachin (@SachinVDedhia) February 24, 2025
Jio Hotstar had a lot of expectations from people and combining such massive platforms like JioCinema and Disney+Hotstar it could have created a huge monopoly in Indian OTT. But the platform will have to take care of customer satisfaction and attend to what they need.
