Amazon Prime Video has been in the news for multiple user complaints in recent months. Subscribers have raised concerns over interface issues and repeated technical glitches.
Apart from high subscription costs, users are also unhappy with the growing number of advertisements on the platform. Many feel that the viewing experience has worsened despite paying a premium.
The Prime Video rental model has added to the frustration. Several users say the rental system is confusing and offers little value alongside an already paid subscription.
Now, another issue has joined the list. Users are reporting frequent crashes of the Prime Video application on Windows devices.
One user shared on social media that the app kept crashing while streaming a show. Initially, the issue was blamed on the laptop hardware.
However, further checks suggested the problem lay with the application itself. The app reportedly crashed repeatedly despite the device working normally.
Prime Video has already faced criticism for video quality and excessive ads. This Windows app issue could be more serious, as many users prefer watching content on laptops and PCs.
It is still unclear whether the problem will affect more users. The response from the technical team and a possible fix are yet to be seen.
@PrimeVideoIN APP On Windows 11 is very bad.
Watching #Beastgames2 and it crashed a lot.
Thought something wrong with my laptop but after seeing the reviews it seems the APP is the problem.— RAKS WALKER (@RAKSWALKER) January 11, 2026
