A green card applicant has faced an unfair denial from the USCIS after the agency claimed it never received required evidence. The applicant insists they submitted all documents and even have delivery proof signed by the USCIS Field Office.
Applicant Forced to Reopen Case
The denial has left the applicant with no choice but to file an I-290B Motion to Reopen. This process comes with an $800 fee, even though the mistake appears to be the USCIS’ fault. The situation has caused deep frustration and financial strain.
Denied Due to USCIS Error
The USCIS denied the case on the grounds of abandonment, blaming the applicant for missing documents that were actually received. The error seems to have occurred within the agency’s own system, making the denial unjust and avoidable.
Short Deadline Adds Pressure
The applicant has just 30 days to file the motion, adding more stress to an already unfair situation. Reaching a USCIS representative for help has been nearly impossible, leaving the applicant to manage a complex process alone.
Experts Point to Mail Room Issue
According to experts, the problem may have started in the USCIS mail room, where the documents were received but not properly processed. Such administrative failures often lead to wrongful denials that harm applicants who have followed every rule.
Limited Options and Rising Costs
In-person visits often fix these mistakes, but this applicant lives in another state and can’t visit the field office. Their only remaining option is to pay the $800 fee and file an I-290B, covering for an error they didn’t cause.
Systemic Failures Raise Concerns
This case highlights deeper flaws within the USCIS system, where internal errors cost immigrants time and money. You deserve accountability from agencies that decide your future, not penalties for their own mistakes.







