A green card holder was left confused after receiving an unexpected e-mail from “USCIS Torch Developer Support.” The message mentioned technical subjects such as API Key rotation and developer team migration, leaving the applicant completely puzzled.
Email Intended for Developers
Experts explained that the e-mail was not meant for general applicants. It was likely sent to users who had once accessed the USCIS Developer Portal, which allows developers to build software for tracking immigration cases.
Experts Offer Clarity
Immigration experts reassured the applicant that there was no need for concern. The message was a technical update, not related to their green card status or application. They advised ignoring the e-mail as it held no personal implications.
Communication Lapses at USCIS
This mix-up highlights a major communication gap within USCIS. Technical updates are being sent to regular applicants, creating unnecessary stress and confusion even among successful green card holders who have completed their process.
Need for Immediate Action
Experts believe USCIS must fix this issue quickly. The agency should separate developer updates from applicant communication to prevent more anxiety. Immigrants already face a tough journey; they shouldn’t have to deal with unrelated technical alerts.
