Railway catering has always received mixed feedback from passengers in India. While it offers convenience during long journeys, concerns about hygiene continue to surface from time to time.
A recent viral video from Train No. 12101, the Dnyaneshwari Express, has brought fresh attention to this issue. The train runs between Mumbai and Kolkata via Raipur.
In the video, pantry staff appear to be washing disposable plates and cups. This has raised concerns about whether single-use items are being reused. Such visuals have triggered strong reactions online.
The footage shows workers cleaning these items in a sink area. This goes against the basic purpose of disposables, which are meant for one-time use. Passengers have questioned the safety of such practices.
This issue goes beyond appearance. Many passengers already pay high prices for onboard food and beverages. Hygiene becomes a critical factor in such cases.
If disposables are reused, it could pose health risks. Maintaining sanitation in a moving train is already challenging. Any lapse could affect passenger safety.
Indian Railways serves over 23 million passengers daily. Catering services operate under strict hygiene norms set by the Food Safety and Standards Authority of India.
If the claims are verified, such practices would violate these regulations. It could also damage trust among passengers who rely on onboard services.
There is a need for quick investigation and monitoring. Regular audits of pantry services on busy routes can help improve standards. Better reporting systems for passengers may also prevent such issues.
Until clarity emerges, some travellers may prefer to carry their own food. The incident highlights the importance of hygiene in public services.
