A marriage-based green card applicant has faced a harsh setback after their I-485 Adjustment of Status (AOS) application was suddenly denied. The reason: missing an unexpected second interview that they were never properly informed about online.
Missing Notice Causes Denial
The US Citizenship and Immigration Services (USCIS) had mailed a notice for the second interview, but it was never uploaded to the applicant’s online portal. The couple saw the physical mail two days later—after the scheduled date had already passed.
Denial Sparks Shock and Frustration
Because of this delay, the I-485 application was immediately denied. The couple, unaware of the interview date, are now heartbroken and anxious. What should have been a routine process has turned into an emotional and legal struggle.
Legal Help Becomes Essential
Immigration experts have advised the couple to contact an attorney right away. A Motion to Reopen needs to be filed to challenge the denial. Lawyers say the case should be manageable, given that USCIS failed to issue proper notice through official online channels.
Delay in Immigration Journey
Even if the case gets reopened, the process will now face significant delays. For many applicants, such errors in communication can cost months or even years, adding stress to an already complex immigration journey.
USCIS Communication Failures
This case highlights a recurring flaw in the USCIS system. The agency’s reliance on slow physical mail, without corresponding online updates, continues to cause confusion and harm. The lack of consistent digital communication once again exposes the agency’s inefficiency.
