In today’s digital economy, convenience has become the new currency. Groceries, meals, and essentials reach your doorstep in minutes but few stop to think about the people who make that speed possible.
Behind every online order stands a delivery worker battling heat, rain, and traffic to meet impossible deadlines. Yet, while this fast-growing ecosystem thrives on their effort, fairness often leaves them behind.
Content creator Ronak Khatri recently highlighted a disturbing issue penalties imposed on delivery workers for delays or damaged products. His post reflects an uncomfortable truth: accountability in the gig economy often skips the corporate ladder and lands squarely on the most vulnerable shoulders.
When a product melts, breaks, or arrives late, it’s usually the delivery worker who pays the price literally. The company, systems, and algorithms that created the inefficiency remain untouched. This not only cuts into already meagre earnings but also erodes dignity and morale.
As India races ahead in its digital revolution, it’s time to ask a hard question should technological progress come at the cost of human justice? Respect for these delivery workers must go beyond token words or festive bonuses.
They deserve clear protections, fair grievance systems, and transparent policies that prevent exploitation. If India truly aims to be a digital leader, it must ensure that profit never comes before the rights and respect of those who keep its wheels moving.
