A traveller shared a troubling experience with Emirates after the airline seated their seven-year-old child separately from the family in business class. The tickets were booked under a single reservation, yet the minor was placed away from the parents.
Concerns Over Child Safety
The parent felt it was unsafe and unreasonable for a young child to sit alone. They had not paid for advance seat selection, but expected the airline to ensure basic safety for a minor travelling with family.
No Help at Check-In
At check-in, the family learned that all members were seated apart. The parent offered to pay for seat changes, but staff said nothing could be done. The response appeared unconcerned about the risks of seating a small child beside strangers.
Comparisons With Other Airlines
The traveller pointed out that even low-cost airlines like Ryanair have clear rules to seat children under 12 with a guardian. They questioned why a premium airline could not follow similar safeguards.
Issues With Staff Response
The parent felt the staff’s attitude was dismissive and insensitive to passenger safety. The incident raised concerns about the lack of empathy and gaps in operational policy within the airline.
