A Delhi-based doctor has compared flying with IndiGo Airlines to a “suicide mission” after a distressing experience on a recent Bangalore-Delhi flight. Dr. Suvrankar Datta, a radiologist at AIIMS, took to X (formerly Twitter) to slam the airline for its “negligence and unprofessionalism.”
Datta, who has “borderline high sugar levels,” had pre-booked a sandwich, expecting timely service.
However, despite multiple reminders, the cabin crew failed to provide his meal on time. Frustrated and concerned about his health, he described the situation as a “nightmare.”
His post quickly gained traction, with many users sharing their own bad experiences with IndiGo’s in-flight service. Some backed his criticism, while others argued that passengers with medical conditions should carry their own food.
IndiGo has not responded to the complaint yet. While meal delays may seem like a minor issue, for passengers with health conditions, they can be critical.
The incident has sparked a broader discussion on whether IndiGo prioritizes affordability over passenger well-being.
For a budget airline that dominates domestic travel, incidents like this raise serious concerns. If basic passenger needs are ignored, is flying IndiGo really a safe choice?
NEVER flying Indigo again!
My recent flight from Bangalore to Delhi turned into a nightmare that I hope no one else has to experience!
I am not going to leave it here. @IndiGo6E needs to be held accountable for the pathetic downfall in its service!
Here’s what went down:
— Dr. Datta MD (AIIMS Delhi) (@DrDatta_AIIMS) February 2, 2025
